This is as straightforward as it sounds: when you need help, we’ll be there.
Our tech support team is available Monday through Friday from 9am to 6pm EST to provide guidance and support. Some requests do take longer than others and may need to be scheduled, so please make sure you reach out before it becomes an immediate need; that will allow us to ensure you’re not only getting it done but that you’re getting it done right.
Monthly Support Packages
We have overall monthly support packages that aim to ensure your website is working well. From ongoing support – Plugin updates, theme updates, WordPress updates, PHP upgrades – you name it.
Whether it’s a WordPress core or plugin updates, uptime monitoring, or regular security and malware scans, we have you covered. If you need any other support for your website or business, WPSapphire is available to assist you at hourly rates. Having the right team monitoring your website makes a difference.