This is as straightforward as it sounds: when you need help, we’ll be there.
Our tech support team is available Monday through Friday from 9am to 6pm EST to provide guidance and support. Some requests do take longer than others and may need to be scheduled, so please make sure you reach out before it becomes an immediate need; that will allow us to ensure you’re not only getting it done but that you’re getting it done right.
We have overall monthly support packages that aim to ensure your website is working well. From ongoing support – Plugin updates, theme updates, WordPress updates, PHP upgrades – you name it.
Whether it’s a WordPress core or plugin updates, uptime monitoring, or regular security and malware scans, we have you covered. If you need any other support for your website or business, WPSapphire is available to assist you at hourly rates. Having the right team monitoring your website makes a difference.
Ensuring websites are accessible is crucial because it allows everyone, regardless of abilities, to use them easily.
People with disabilities, like those who are visually impaired, can still access content when it’s accessible. Brick-and-mortar businesses must comply with ADA rules, including website accessibility. Beyond that, making websites accessible is part of creating a diverse and inclusive environment. It shows that a business values diversity and cares about making everyone feel welcome.
When you’re ready to level up your business and create momentum for real change, our concierge packages ensure you have the right support.
For clients seeking more than just monthly maintenance, we offer three exclusive concierge packages tailored to their needs: content entry, website development, and strategic guidance. These packages provide comprehensive support beyond routine upkeep, ensuring that their websites evolve dynamically to meet their business goals.
